In-Person On boarding Process
new customer on boarding process.

Illuminus Bank In-Person Onboarding Process ensures a secure, seamless, and personalized account opening experience, integrating biometric authentication and facial recognition for enhanced security.

🏦 Step-by-Step In-Person Onboarding Process

1. Welcome & Initial Consultation

✅ Customers visit an Illuminus Bank branch to start the onboarding process.
✅ A banking specialist guides new customers through account options, benefits, and features.

2. Identity Verification & Account Registration

🆔 Required Documents:

  • Government-issued ID or Passport

  • Proof of Address (Utility Bill, Lease Agreement)

  • Employment or Income Verification (if applicable for loans or credit cards)

🔍 Biometric Authentication:

  • Live Facial Recognition Scan – Ensures identity verification for account protection.

  • Fingerprint Scanning – Adds an extra layer of security for mobile banking and high-value transactions.

  • Retina ID (Premium Accounts) – Advanced biometric security for elite banking tiers.

3. Account Customization & Financial Profiling

💡 Personalized Banking Setup:

  • Customers choose preferred financial services (e.g., savings, investment, credit lines).

  • Multi-currency options for global transactions.

  • Real-time security settings to enable two-factor authentication (2FA) and fraud alerts.

📊 Financial Insights & Recommendations:

  • Smart banking solutions tailored to the customer's spending habits.

  • Exclusive offers based on financial needs (loyalty perks, investment guidance).

4. Online Banking & Mobile Access Activation

📱 Instant Mobile App Registration – Customers receive login credentials for online banking.
🔔 Security Setup – Enable fraud protection alerts and biometric authentication for online transactions.
📅 Savings & Investment Setup – Access Illuminus Bank’s tailored financial growth solutions.

5. Welcome Package & Rewards Enrollment

🎁 Exclusive Benefits for New Customers:

  • Cashback bonus on initial deposits.

  • Membership into Illuminus Loyalty Program for shopping perks, travel discounts, and financial rewards.

  • Dedicated Banking Advisor for premium-tier customers.

🔥 Limited-Time New Customer Offers

✅ Zero Processing Fees for in-branch account registrations.
✅ Bonus Cashback for customers setting up direct deposit or investment accounts.
✅ Priority Loan Approval for qualified business owners and first-time homebuyers.